LuckyDreams Cookie Policy

At Lucky Dreams, we are committed to being transparent about how we collect and use data related to you. This Cookie Policy explains what cookies are, how we use them on our website at luckydreams.com, the types of cookies we deploy, and the choices available to you regarding their use. By continuing to use the LuckyDreams platform — whether through a desktop browser, mobile browser, or the lucky dreams app — you acknowledge that we may place cookies on your device in accordance with this policy. We encourage you to read this document carefully alongside our Privacy Policy and Terms and Conditions.

What Are Cookies?

Cookies are small text files placed on your device — computer, smartphone, or tablet — when you visit a website. We use cookies and similar tracking technologies to recognise your device, store your preferences, and improve the overall experience on our platform. Cookies do not contain personally identifiable information on their own, but the data we collect through them may be combined with other information we hold about you. At LuckyDreams, we rely on cookies to ensure our casino operates securely and efficiently for every player.

Why We Use Cookies

Our LuckyDreams casino online platform uses cookies for several key purposes. Without certain cookies, core functions of the website — such as lucky dreams login, account management, and secure payment processing — would not operate correctly. We also use cookies to analyse how players interact with our site so we can continue improving our services, including game discovery, bonus activation, and loyalty programme functionality.

  • To enable secure access and maintain your session when you complete the lucky dreams casino login process
  • To remember your language preferences and regional settings
  • To track your interactions with promotions, including lucky dreams bonus codes and lucky dreams promo code activations
  • To measure traffic patterns and understand which pages and games are most popular
  • To support responsible gambling features and player protection tools
  • To deliver relevant advertising based on your interests, where applicable
  • To detect and prevent fraud, account abuse, and suspicious activity

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential to the functioning of our website and cannot be disabled. They allow you to navigate our platform, complete the luckydreams login process, access your account, and use features such as the cashier and live chat support. Without these cookies, services you have requested — such as processing a deposit or accessing your lucky dreams bonus — cannot be delivered. We do not require your consent to place strictly necessary cookies, as they are fundamental to providing the services you have asked us to supply.

Performance and Analytics Cookies

At LuckyDreams, we use performance cookies to collect information about how visitors use our website. These cookies help us understand which pages are visited most frequently, how long players spend on each section, and whether any errors occur during navigation. The data gathered is aggregated and anonymised, meaning we cannot identify individual users from it. We use this information to refine our platform — from the casino lobby to the sports section — and to ensure that features such as lucky dreams free spins delivery and loyalty programme navigation function as intended.

Functional Cookies

Functional cookies allow our LuckyDreams casino online platform to remember choices you make and provide enhanced, more personalised features. These may include your preferred currency (for example, AUD, NZD, CAD or EUR), your most recently played games, or whether you have previously dismissed an informational banner. We may also use functional cookies to remember whether you have opted into certain promotions or applied a lucky dreams bonus code during your session.

Targeting and Advertising Cookies

We and our advertising partners may place targeting cookies on your device to deliver content and advertisements that are more relevant to your interests. These cookies record your visit to our site, the pages you have browsed, and the links you have followed. We may use this information to make our advertising more relevant to you on other websites you visit. If you have previously searched for information such as lucky dreams no deposit bonus or lucky dreams casino nz, these cookies help us understand that context. You can control targeting cookies through the preference settings described later in this policy.

Session Cookies and Persistent Cookies

Our LuckyDreams platform uses both session cookies, which expire once you close your browser, and persistent cookies, which remain on your device for a set period. Session cookies are primarily used to maintain your logged-in state during a single visit. Persistent cookies remember your preferences across multiple visits and help us provide a consistent experience whether you access the site today or return next week. The lifespan of each persistent cookie varies by its purpose; you can review and delete them at any time through your browser settings.

Third-Party Cookies

In addition to cookies we place directly, certain third-party services integrated into the luckydreams.com casino may also set cookies on your device. These include our game providers, analytics platforms, payment processors, and responsible gambling tools. We do not control the cookies set by third parties and recommend that you review the privacy and cookie policies of those providers separately. Third-party cookies placed through our platform may include those from analytics services, live chat tools, and game studios whose content appears within our lobby.

Cookies and Bonus Tracking

At Lucky Dreams, cookies play an important role in how we track and credit promotions. When you arrive at our site via a promotional link, a cookie records the source of that visit so that any eligible lucky dreams no deposit bonus codes, lucky dreams free spins codes, or welcome offers are correctly attributed to your account. If you clear your cookies before completing a registration or deposit, we may be unable to apply promotional credits automatically. We recommend keeping cookies enabled if you intend to claim a lucky dreams promo code no deposit offer or any welcome package bonus.

Managing and Controlling Cookies

Browser Controls

You have the right to accept, reject, or delete cookies at any time. Most web browsers allow you to control cookies through their settings menus. You can set your browser to notify you when a cookie is being set, block all cookies, or delete cookies that have already been stored. Please note that disabling cookies may affect the functionality of our platform. In particular, blocking strictly necessary cookies will prevent you from completing the lucky dreams casino login and accessing your account. Instructions for managing cookies in common browsers are available from those browsers' official help pages.

Our Cookie Preference Centre

Where applicable, LuckyDreams provides an on-site preference centre that allows you to choose which non-essential categories of cookie you accept. You can access this tool via the cookie banner displayed on your first visit or through the privacy settings link in our website footer. Your preferences are stored using a functional cookie so we can respect your choices on future visits. You may update your preferences at any time.

Opting Out of Analytics

If you wish to opt out of analytics tracking on our LuckyDreams platform, you may install opt-out browser plugins provided by analytics services such as Google Analytics. These tools prevent your visit data from being included in our performance reporting. We respect all opt-out signals and will not use analytics cookies on your device once an opt-out preference has been registered.

Cookies and the Lucky Dreams App

Our platform is accessible via mobile browser on any device. If you use a mobile device to access LuckyDreams — including through the lucky dreams app download or by visiting luckydreams.com in a mobile browser — similar tracking technologies may be used. Mobile environments may use device identifiers and local storage in addition to standard browser cookies. The same categories and purposes described in this policy apply to mobile access, and you can manage preferences through your device's browser or privacy settings.

Data Retention

We retain cookie data only for as long as necessary to fulfil the purpose for which it was collected. Session cookies are deleted when you close your browser. Persistent cookies expire according to their individual lifespans, which range from a few days to up to two years depending on the cookie's function. Analytics data derived from cookies may be retained in aggregated form for longer periods to support platform improvement and regulatory compliance. All data collected through cookies is handled in accordance with our Privacy Policy and applicable data protection laws.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our own practices. When we make material changes, we will notify you via a notice on the Lucky Dreams website or through your registered account. We encourage you to review this policy periodically. Your continued use of the luckydreams casino after any update constitutes acceptance of the revised terms. If you have questions about our use of cookies or this policy, please contact our support team at support@luckydreams.com or use the 24/7 live chat available on our platform.